Shipping & Delivery ~

How Does the Delivery Process Work?

Once our system processes your order within 24 hours, your products undergo a thorough inspection to ensure they are in perfect condition. Typically, your order is delivered within 1-3 days after dispatch.

  1. Order Processing: After placing an order, it is processed within 24 hours.
  2. Quality Check: Products pass through a final round of quality checks.
  3. Packaging: Products are securely packaged and handed to our trusted delivery partners.
  4. Delivery: Our delivery partners ensure the package reaches you at the earliest.

How Are Items Packaged?

We take pride in our packaging to ensure your items arrive safely:

  • Products are packaged in sturdy boxes.
  • Each item is individually wrapped in bubble wrap.
  • Fragile items receive additional bubble wrap for extra protection.

Shipping Locations

Giftyan ships throughout India!

Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking details. You can track your package 24 hours after dispatch using the provided tracking number and courier company information.

Estimated Delivery Time

  • Standard Orders: Most orders are dispatched within 24 hours (excluding Sundays and public holidays).
  • Notable Products: Certain items sourced directly from brands may experience slight delays.
  • Sale Events: Orders during sales may take longer due to increased volumes, but we aim to dispatch within the promised timeframe.
  • Force Majeure: Events like floods, storms, regulatory halts, and other unforeseen circumstances may cause delays. We will keep you informed via SMS or email in such cases.

Delivery Timeline

  • Standard Delivery: 1-3 days after dispatch.
  • Personalized Products: Take 3-4 working days for personalization and dispatch as per courier service timelines.

Shipping Charges

  • India: We offer free delivery on all orders throughout India.

Multiple Shipments

Different parts are dispatched from other locations if your order is shipped multiple times. This is normal and ensures you receive your items as quickly as possible.

Returns Due to Delivery Issues

  • If your address is out of the delivery network area or if delivery is not possible, the order will be canceled, and a full refund for the product amount will be initiated upon request. Shipping fees are non-refundable.

International Deliveries

  • We will ship the exact design indicated in the SKU. If unavailable, a similar or higher-value replacement will be provided.
  • Delivery timelines follow courier service standards in respective countries. We are not responsible for delivery delays.
  • The sender’s name and gift messages will be included in the order.
  • Orders dispatched starting August 1 will adhere to the delivery schedule mentioned. Returned packages due to incorrect addresses or recipient unavailability will be marked as delivery attempted and cannot be refunded.
  • All tracking information on our website will be available within 36-48 hours.

Disclaimer

Delivery times are estimates and not guaranteed. We strive to meet our delivery promises but cannot be held responsible for delays due to unforeseen circumstances. Personalized products and orders from sale events may have longer processing times.

Thank you for choosing Giftyan. We are committed to ensuring your gifting experience is as smooth and joyful as possible.